Privacy Policy

The Leafy Brand Privacy Policy

At The Leafy Brand Online Store (referred to as "we," "us," or "our"), we are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website located at www.theleafybrand.com (the "Site") and make purchases from us. By accessing and using our services, you consent to the practices described in this Privacy Policy.

1. Collection of Personal Information:

We may collect the following types of personal information when you interact with our Site:

1. **Contact Information:** This includes your name, email address, phone number, and shipping address, which is necessary for processing your orders and providing customer support.

2. **Payment Information:** When you make a purchase, we collect payment details such as credit card information, billing address, and payment method.

3. **Order History:** We maintain a record of your past orders and transactions on our Site.

4. **Communications:** We may collect and store information from your communications with us, including emails and messages sent through our Site.

5. **Technical Information:** This includes information about your device and browser, IP address, and browsing behavior on our Site.

6. **Cookies and Similar Technologies:** We use cookies and similar technologies to collect information about your browsing and shopping experience on our Site. You can manage your cookie preferences by adjusting your browser settings.

2. Use of Personal Information:

We use your personal information for the following purposes, in accordance with the APPs:

1. **Order Processing:** To fulfill and process your orders, including order confirmation, shipping, and delivery.

2. **Customer Support:** To provide assistance, answer your inquiries, and address your concerns.

3. **Marketing:** To send you promotional offers, newsletters, and updates if you have opted to receive them. You can unsubscribe from marketing communications at any time.

4. **Website Improvement:** To analyze and improve our Site's functionality, user experience, and content.

5. **Legal Compliance:** To comply with legal obligations and respond to law enforcement requests and regulatory authorities as required.


3. Disclosure of Personal Information:

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information with service providers and third parties for purposes such as payment processing, order fulfillment, and marketing communications, but only to the extent necessary to carry out these services.

4. Data Security:

We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Access and Correction:

You have the right to access and correct your personal information held by us. If you wish to do so, please contact us at 0401479469.

6. Complaints:

If you have concerns about how we handle your personal information or believe we have breached the APPs, please contact us. We will promptly investigate your complaint and provide a response in accordance with our legal obligations.

7. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The most recent version will be posted on our Site with the effective date.

8. Contact Us:

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at theleafybrand@gmail.com.

Thank you for choosing The Leafy Brand Online Store. We are committed to safeguarding your privacy and providing a secure and compliant shopping experience in accordance with the Australian Privacy Principles.